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Family-led NDIS Support You Can Trust — Care That Comes From The Heart

Celestial Hearts Home Care & Nursing is an NDIS-registered provider delivering person-centred support across Melbourne. We celebrate every individual’s story, empower choice, promote independence and embrace diversity, helping you live with dignity and confidence, one heart at a time.

Personalised Care

We design support plans around your individual needs and goals.

Care From The Heart

Celestial Hearts Home Care & Nursing is a family-led, NDIS-registered provider delivering high-quality, person-centred support across Melbourne, Victoria. Founded by Paola, a highly experienced nurse with 28 years in aged care and community health, and her daughter Celeste, a Registered Nurse with 3 years of community nursing experience and numerous years in disability support, we combine deep clinical knowledge with a fresh, community-focused perspective.
Our mission is to provide care that feels like home — empowering choice, promoting independence, and honouring every individual’s story. Our vision is to be a beacon of excellence in disability support and nursing, building an inclusive community that celebrates diversity and inspires positive change — one heart at a time.

Our Values

Comprehensive NDIS Care & Services Tailored to You

From daily personal care to community participation and specialised programs, Celestial Hearts Home Care & Nursing provides a full range of NDIS-registered services designed to support your independence, wellbeing, and quality of life.

Assist Personal Activities High

At Celestial Hearts Home Care & Nursing, we provide high-intensity, personalised care for participants with complex needs, delivered with compassion and respect.

Assist-Life Stage, Transition

At Celestial Hearts Home Care & Nursing, we support smooth, confident transitions during major life changes, from moving homes to adjusting to new care needs.

Assist Personal Activities

At Celestial Hearts Home Care & Nursing, we help with everyday tasks like showering, dressing, grooming, and mobility while promoting independence.

Assist Travel/Transport

At Celestial Hearts Home Care & Nursing, we provide safe, supported travel to appointments, therapy, community programs, and social activities, encouraging confidence and connection.

Community Nursing Care

At Celestial Hearts Home Care & Nursing, our qualified nurses provide professional care in home or community settings, including medication management, wound care, and health monitoring.

Daily Tasks / Shared Living

At Celestial Hearts Home Care & Nursing, we support routines, household tasks, and independent living skills in shared or individual settings.

Your Path to Quality Care, One Step at a Time

01

Initial Enquiry

Contact us via website, phone, email or in person. We’ll listen to the supports you need and, if we can provide them, guide you through the next steps.

02

Personalised Planning

We’ll meet with you and your family or other supports to gather all the information needed, create a tailored care plan, and ensure all other necessary documents are understood, signed, and ready for the next step.

03

Start Your Support

Begin receiving care from our qualified and compassionate team, providing safety, comfort, and peace of mind.

04

Ongoing Review & Support

We regularly review your care plan with you to ensure your support continues to meet your goals and changing needs, making adjustments as required to maintain quality, independence, and wellbeing.

01

Initial Enquiry

Contact us via website, phone, email or in person. We’ll listen to the supports you need and, if we can provide them, guide you through the next steps.

02

Personalised Planning

We’ll meet with you and your family or other supports to gather all the information needed, create a tailored care plan, and ensure all other necessary documents are understood, signed, and ready for the next step.

03

Start Your Support

Begin receiving care from our qualified and compassionate team, providing safety, comfort, and peace of mind.

04

Ongoing Review & Support

We regularly review your care plan with you to ensure your support continues to meet your goals and changing needs, making adjustments as required to maintain quality, independence, and wellbeing.

03

Start Your Support

Begin receiving care from our qualified and compassionate team, providing safety, comfort, and peace of mind.

04

Ongoing Review & Support

We regularly review your care plan with you to ensure your support continues to meet your goals and changing needs, making adjustments as required to maintain quality, independence, and wellbeing.

Dedicated NDIS Care, Focused on Your Wellbeing

Nursing-Led Care You Can Trust

At Celestial Hearts Home Care & Nursing, our services are run by a mother-daughter team of experienced nurses, combining clinical expertise with a personal, compassionate approach. Every participant receives care guided by professionals who understand both the medical and human side of support.

NDIS Registered & High Standards

We are a fully NDIS registered provider, adhering to strict national standards. This ensures that participants and their families can trust our care is safe, compliant, and of the highest quality, giving peace of mind every step of the way.

Comprehensive & Inclusive Services

Our team provides a wide range of services, welcoming participants with all types of disabilities and conditions. From daily personal care and in-home support to social participation and life skills development, we offer comprehensive, inclusive care that supports independence and wellbeing.

Person-Centred & Tailored Care

Every care plan we create is person-centred and tailored to the individual’s goals, preferences, and lifestyle. We focus on empowering participants, respecting their choices, and providing support that truly makes a difference in their everyday life.

Experience & Compassion You Can Trust

With several years of experience in the industry, our family-led team brings proven expertise, compassion, and reliability. We build long-term, trusting relationships, ensuring that every participant feels valued, respected, and fully supported.

Experience & Compassion You Can Trust

With several years of experience in the industry, our family-led team brings proven expertise, compassion, and reliability. We build long-term, trusting relationships, ensuring that every participant feels valued, respected, and fully supported.

Your Trusted NDIS Partner

At Celestial Hearts Home Care & Nursing, we are a fully registered NDIS provider, committed to delivering safe, high-quality, and reliable support services. Being NDIS registered means we meet strict national standards, giving participants and their families confidence that our care is professional, compliant, and trustworthy.

Whether you are self-managed, plan-managed, or NDIA-managed, you can access our full range of services under the NDIS. Our team is here to guide you through the process, explain your options, and ensure you get the most from your plan.

How Social Workers Enhance NDIS Support

At Care, our qualified social workers are integral to ensuring that NDIS participants receive personalized, holistic care. Social workers help participants navigate the complexities of the NDIS and focus on promoting independence, improving quality of life, and enhancing social well-being.

Expertise in Social Functioning

Frequently Asked Questions

At Celestial Hearts, we understand that navigating the NDIS can raise many questions. Here are some of the most frequently asked questions to help guide you. If you have any additional queries, don’t hesitate to reach out to our team for more information.

To access our services, simply contact us to discuss your needs. We’ll guide you through the process, including explaining how to get an NDIS plan, what services we offer, and how we can tailor support to suit your goals. Once your NDIS plan is in place, we begin providing your services based on your individual plan and needs.

Yes! Our NDIS Hospital Discharge Program supports participants transitioning from hospital to home. We provide personal care, home adjustments, therapy coordination, and other supports to ensure a smooth and safe recovery.

Absolutely. Our Development of Life Skills services focus on practical skills like cooking, budgeting, personal care, mobility, and social interaction. We help participants set achievable goals and gradually increase independence.

Yes. We provide in-home support for complex nursing care and therapeutic services, including social work. Our professional team ensures participants receive personalized care in the comfort of their home.

Anyone with an approved NDIS plan is eligible for our services. We work with participants of all ages and abilities to provide tailored support that meets individual goals and requirements.

Contact us Today

We’d love to hear from you! Whether you have questions about our services or need guidance on navigating the NDIS, our team is here to help. Reach out to us today, and we’ll ensure you receive the support you need.

Location

Melbourne, Australia

Phone Number

0411 676 024

Email Address

info@celestialhearts.com.au

Get in Touch